“A Difficult Conversation? You Got This!”

Episode #19 is insightful! This is the final episode of our significant four podcasts series on navigating difficult conversations. Don’t forget to go back and listen to episodes 16, 17 and 18 for the full path.

Are you getting ready to have a difficult conversation? Dreading it?

Nobody enjoys it!

90% of the time, you have normal, routine conversations; however, around 10% of the time is that moment when you or the other person says or does something irrational or is triggered…and we’re in a difficult conversation.

In this episode, Joel Silverstone, our host and the senior professional skills facilitator & coach at The Great Canadian Training & Consulting Company, shares tips and tools to help you feel more comfortable with challenging conversations.

We try something different with this episode - the examples come to life with reenactments of those pivotal moments. A big Thank You to Melanie Ziltener, Jim Irons and Max Silverstone for bringing the scenarios to life with your talented voices.

When you listen to the scenes, you’ll also gain a better understanding of the missed opportunities to use a difficult conversation to create more trust, deepen a relationship or build collaboration.

How to get more comfortable with the uncomfortable by building your awareness for these subtle moments and where you can shift the conversation.

• We’d like to thank you, our Great Canadian Leadership Podcast listeners. As part of this significant series of navigating difficult conversations, we are offering you a special package to develop your confidence and communication skills with difficult conversations. Please click here for more information on this package: greatcanadiantraining.ca/promo